Not all workflow management systems are created equal. While many provide a platform for arranging work activity, they often fall short when it comes to customisation and supporting convoluted processes.
You are ready. Meetings are booked. Coffee brewed. You’re finally going digital and embracing workflow automation. But, automating a process is not as simple as throwing it into a cloud workflow system, and hey presto, you have a digital workflow. A lot of work goes into creating the perfect workflow. Here’s how to do it.
Back in the 2000s, businesses would have never imagined a time where they didn’t have to invest oodles in shiny custom solutions to manage content and business processes.
These fancy systems promised cost savings, time reductions, transparency…the list goes on. While they did digitise some sales processes (you know, the sexy ones with high ROI and big benefits), they often neglected difficult paper workflows.
Times have changed. You no longer have to hire top-notch consultants to tell you that your workflows suck. Nor invest significant time and money in a custom-built solution to achieve digital transformation. Aragon Research has witnessed a paradigm shift, one where sales departments have ditched these big budget projects in favour of cloud-based digital workflow systems. But why are these systems all the rage? We explore the effects these workflows and systems are having on businesses.